Privacy Policy

This privacy policy describes how your personal information is collected, used, and shared when you visit or make a purchase from sole-park.com. Sole Park takes the privacy of your information responsibly.

SCOPE OF THIS PRIVACY

This page informs you of our policies regarding the collection, use and disclosure of Personal Information when you use our Service. We will secure your information and not use or share your information with anyone except as described in this Privacy Policy. We use your Personal Information
for providing and improving the Service. By using the Service, you agree to the collection and use of information in accordance with this policy. Unless otherwise defined in this Privacy Policy, terms used in this Privacy Policy have the same meanings as in our Terms and Conditions.

We Collect Personal Information


Your Personal information will gather by Sole Park, when you visit our site, we automatically collect certain information about your device, including information about your web browser, the IP address, time zone, and some of the cookies that are installed on your device. During the checkout process, your name, mailing address, e-mail address, telephone number and information about your interests  in and use of various products, programs, and services are collected. Your account username and password are collected at this time as well. Please note that your username is your email address, and you may create your own unique password. If you forget your password, you can request to have your
password emailed to your email address. For security reasons, Sole Park does not store sensitive credit card information on our servers. Our payment gateway is built with a trusted certified company.

Additionally, when you make a purchase through the site, we gather certain information from you, including your name, shipping address, billing address payment information including credit card
numbers, any other payment types accepted, email address, and phone number. We refer to this information as “order information”.

We collect device information using the following technologies:

  • “cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies.
  • “Log files” track actions occurring on the site, and collect data including your IP address, browser type, internet service provider, referring/exit pages, and date/time stamps.
  •  “Web beacons”, “tags”, and “pixels” are electronic files used to record information about how you browse the site.

We use the device information that we collect to help us screen for potential risk and fraud in particular, your IP address, and more generally to improve and optimize our site, by generating analytics about how our customers browse and interact with the site, and to assess the success of our marketing and advertising campaigns.

We use your Personal Information

We use the order information that we collect generally to fulfil any orders placed through the site, including processing your payment information, arranging for shipping, and providing you with invoices and order confirmations.

We May Use this Information To:

  • To improve our Services and Product.
  • To enhance, personalize, and customize your experience and enjoyment using our Services.
  • Use your information for internal ranking system procedure.
  • Display relevant advertising.
  • To responds your comments, questions and provide excellent customer service.
  • Send you information relating to our products and services, including reservation confirmations, receipts, technical notices, updates, security alerts, and support and administrative messages.
  • To inform about new products and services and to communicate for upcoming events.
  • Link or combine with other personal information we get from third parties to help understand your needs and provide you and with better services.
  • Protect, investigate, and deter against fraudulent, unauthorized, or illegal activity.

By providing your mobile phone number, you expressly consent to receive direct dial calls, autodialled and pre-recorded message calls, and text messages from us relating to our product and services. Sole Park will disclose any information we maintain when required to do so by law. We also may disclose such information in response to a law enforcement agency’s request.

Sharing Your Personal Information

We share your personal information with third parties to help us use your personal information to power our online store. We also use google analytics to help us understand how our customers use the site, we may also share your personal information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.

Do not track

Please note that we do not alter our site’s data collection and use practices when we see a do not track signal from your browser.

Your rights

You have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below. If you are not satisfied with the way a complaint you make in relation to your Data is handled by us, you may be able to refer your complaint to the relevant data protection authority. It is important that the Data we hold about you is accurate and current. Please keep us informed if your Data changes during the period for which we hold it.

Data retention

When you place an order through the site, we will securely maintain your order information for our records until you ask us to delete this information.
The retention period is required or permitted by law, we will only hold your Data on our systems for the period necessary to fulfil the purposes outlined in this privacy policy or until you request that the Data be deleted.

Cookies

We use “cookies” to collect information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.

Data Secure

We will use technical and organisational measures to secure your Data. To access to your account is controlled by a password and a username that is unique to you. we store your information on secure servers. payment details are encrypted using SSL technology typically you will see a lock icon or address bar or both in your browser when we use this technology. This family of standards
helps us manage your Data and keep it secure. Technical and organisational measures include measures to deal with any suspected data breach. If you suspect any misuse or loss or unauthorised access to your Data, please let us know immediately by contacting us via this e-mail address: info@sole-park.com

Changes to this Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this Website. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

Minors

The site is not intended for individuals under the age of 18. Age below 18 should have their parents fill out required registration information.

Contact us

for more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at info@sole-park.com